Privacy policy

Last updated October, 2024

General

This Privacy Policy for Company Inc (referred to as "Company," "we," "us," or "our") details how we collect, store, use, and share your personal information when you interact with us and use our services ("Services").

This may occur, for example, when you:

  • Visit our website, chitchattalks.com (referred to as “Site”), that link to this Privacy Policy;
  • Engage in any events or activities that are associated with our sales or marketing endeavors.

When reading this Privacy Policy, you will get to understand your privacy rights and choices. Should you disagree with this Privacy Policy (or any other terms of ours, hereunder our Terms of Service and Cookie Policy), please refrain from using our Services. For any further questions or concerns, kindly contact us at [email protected]

  • Important points

    • Personal information we handle: We may collect and process personal information when you use or navigate our Services, depending on how you interact with us, the choices you make, and the features you access.
    • Sensitive information we process: With your consent or when permitted by applicable law, we may handle sensitive data.
    • Data from third parties: We do not receive any data from third-party sources.
    • How we use your information: We use your information to provide, improve, and manage our Services, ensure security, prevent fraud, and meet legal requirements. With your consent, we may use your information for other purposes. All processing is carried out when we have a legal basis to do so.
    • Sharing of your information: Under specific circumstances and with designated third parties, we may share your information.
    • The way we secure your information: We have technical and organizational safeguards to protect your information. However, we cannot guarantee total security from hackers or other unauthorized individuals.
    • What are your rights? Depending on your location, you may have certain rights under applicable data protection laws regarding your personal information.
    • How can you exercise your rights? The easiest way to exercise your rights is to contact us. We will follow relevant data protection laws in handling your request.

  • Personal information we gather

    When you sign up for our Services, express interest in learning more about our products, or engage with us in other ways, you provide personal information. The specific data we collect depends on your interactions with our Services. Below are examples of personal information we may collect:

    • Name, phone number, email address, mailing address, username, password, contact preferences, and billing address.
    • Payment details: When you make purchases on our Site, we may gather information about your payment details, such as your card number and the security code associated with your payment instrument. The payment provider we use also retains all payment information in accordance with their privacy policy. Unless strictly required for the delivery or facilitation of the Service, we do not share, transfer, or sell payment and cardholder information to any third party.

    Please note: We do not gather sensitive information in any form. You are required to inform us of any changes to the personal information you provide, and it must be accurate, complete, and truthful.

  • Automatic information gathering

    We automatically gather certain information when you access or navigate our Services. This may include your IP address, device type, operating system, browser type, and usage data (e.g., pages visited). We also use cookies and other tracking technologies.

    Examples of automatically collected data include:

    • Usage and Log Data: This includes your IP address, device information, browser settings, and information on your interactions with our Services.
    • Device Data: Information about the device used to access our Services, such as IP address, device identifiers, and system settings.
    • Location Data: Precise or general information about your location based on your device’s settings. You may choose to disable location access, but this might limit some functionality of our Services.

  • How we use your information

    We may process your personal information for various purposes, including:

    • Creating and managing user accounts.
    • Providing and facilitating the Services you request.
    • Responding to your inquiries and providing customer support.
    • Sending you important information regarding our products and services.
    • Fulfilling orders and managing payments.
    • Ensuring the security of our Services.
    • Evaluating and improving your experience and our offerings.
    • Complying with legal obligations.

  • Legal basis for processing

    • We process your personal information when we have a valid legal reason to do so; such as your consent, fulfilling a contract, complying with legal obligations, or pursuing legitimate business interests.
    • If you are a resident of Canada, this section is applicable to you. We may process your information if you have explicitly granted us permission to use your personal information for a specific purpose (express consent) or if it is reasonable to infer that you have granted us permission to use your information (implied consent). To revoke your consent, please contact us at [email protected] at any time.
    • In rare instances, we may be permitted to legally process your information without your consent in accordance with current legislation, such as:
      • If expeditious consent cannot be obtained and the collection is evidently necessary to further an individual's interests;
      • In relation to enquiries, fraud prevention and detection;
      • In commercial transactions, if specific criteria are satisfied;
      • If the gathering is obligated to evaluate, manage, or pay an insurance claim for the purpose of locating the deceased, locating the sick, and contacting the next of kin, and it is mentioned in a witness statement;
      • If there is reason to believe that an individual has been, is currently being, or may be a victim of financial abuse;
      • If it can reasonably be expected that the information's availability or accuracy would be compromised by its use with consent and the collection is reasonable for the purpose of investigating a transgression of an agreement or a violation of provincial or federal legislation;
      • When disclosure is required to comply with a subpoena, warrant, court order, or court regulations that govern the production of records;
      • If the collection is solely for journalistic, artistic, or literary purposes, if the information was generated by an individual in the course of their employment, business, or profession, if the collection is in accordance with the purposes for which the information was generated;
      • If the details are public knowledge and the rules specify them.

  • Sharing of your information

    We may share your information with third parties under specific circumstances.

    • Service Providers: We may share your information with third-party vendors who provide services on our behalf (e.g., cloud storage, payment processors). They are bound by agreements that limit their use of your personal information to performing these services. Types of service providers we may share your information with:
      • Ad Networks
      • Programs for Affiliate Marketing
      • Services for Cloud Computing
      • Analytics Services for Data
      • Providers of Data Storage Services
      • Processors of Payments
      • Services for User Account Registration and Authentication
    • Business Transfers: In the event of a merger or sale, we may transfer your information as part of the business transaction.
    • Affiliates and Business Partners: We may share data with our affiliates or business partners to offer certain products or services.

    Please note that all we share information with is required to comply with the terms of this Privacy Policy.

  • Third party websites

    Please note that we are unable to ensure the security of any information you disclose to third parties who advertise on our Services but are not associated with us or with whom we may link.

    Our Services may include advertisements from third parties who are not affiliated with us, as well as links to third-party websites, online services, or applications. Also, our Services may contain links to other websites, online services, or mobile applications.

    Consequently, we do not make any guarantees regarding these third parties and expressly disclaim any liability for any damage or loss that may arise from the use of their websites, services, or applications. The presence of a link to a third-party website, service, or application does not imply an endorsement by us. We are unable to guarantee the security and privacy of any data you provide to third parties. This Privacy Policy does not apply to any information that is collected by third parties. We have no control over any third-party websites, services, or applications that may be linked to or from the Services, as well as their privacy and security practices and policies. In order to obtain responses to your enquiries, it is necessary to review the policies of these third parties and establish communication with them.

  • International information transfers

    Our servers are in the United States. By using our Services from outside the U.S., your information may be transferred to and processed in the U.S. or other countries.

  • Personal Information retention

    We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will delete or anonymize it.

  • Information security

    We have implemented reasonable and essential organizational security measures to guarantee the security of any personal information we process. We are unable to guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security and improperly collect, access, steal, or modify your information, as no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we will make every effort to safeguard your personal information, you are responsible for all risks associated with transmitting personal information to or from our Services. Accessing our Services should be conducted exclusively through secure environments.

  • Children’s information

    We do not knowingly collect data from individuals under 18. If we learn that a minor has provided us with personal information, we will promptly delete it.

    By employing the Services, you confirm that you are at least 18 years of age. We will promptly deactivate the account and take reasonable measures to ensure that the information is removed from our files if we become aware that a user under the age of 18 has provided us with personal information. If you become aware of any information that we may have obtained from minors under the age of 18, please send an email to [email protected].

  • Cookies

    We may collect and retain your information through the use of cookies and other tracking technologies.

    We may employ cookies and other monitoring technologies, including web beacons and pixels, to access or store information. Our Cookie Policy provides a detailed explanation of the way we employ these technologies and the methods by which you can reject specific cookies.

  • Your rights

    You may have the right to access, amend, or delete your personal information, as well as other rights under applicable law, depending on your jurisdiction. You may exercise these rights by contacting us at [email protected].

    Several countries, such as the European Economic Area (EEA), the United Kingdom (UK), and Canada, provide you with rights that grant you greater access to and control over your personal information.

    These rights may encompass the ability to (i) request access to and a copy of your personal information, (ii) request its correction or deletion, (iii) request that its processing be restricted, and (iv) where applicable, the right to data transfer. You may also be able to object to the processing of your personal information under specific circumstances. To submit such a request, please contact us using the information provided in section 17 below.

    • Withdrawing of permission

      If we are processing your personal information with your consent, which may be expressed or inferred depending on the relevant law, you have the right to withdraw your consent at any moment. You may retract your consent at any time by contacting us using the information provided in section 17 below. Please be advised that the legality of the processing conducted prior to the withdrawal of consent will not be affected by this. Additionally, the processing of your personal information that was conducted on legal grounds other than consent will not be affected, to the extent permitted by applicable law.

    • Account details

      In the event that you wish to review or modify the information in your account or wish to close your account, please contact us using the information supplied in section 17 below. Upon receipt of your request to terminate your account, we will deactivate or remove your account and any associated data from our live databases. In order to prevent fraud, resolve issues, assist with investigations, fulfill our legal obligations, and/or adhere to pertinent legal requirements, we may retain certain information in our records.

    • Cookies

      Cookies are enabled by default in the majority of web browsers. You may generally choose to configure your browser to reject cookies and to delete them if you wish. If you choose to delete or reject cookies, certain functions or services of our Services may be affected. You can read more about cookies and how to reject them in our Cookie Policy.

  • Specific rights of California residents

    Under California’s "Shine the Light" law (California Civil Code Section 1798.83), California residents may request and obtain from us, once a year and free of charge, details regarding the personal information (if any) we disclosed to third parties for direct marketing purposes, along with the names and addresses of those third parties. If you are a California resident and would like to make such a request, please contact us in writing at the address provided below.

    Please note, that we do not allow individuals under 18 to use our Services, however if you are under 18 years of age, reside in California, and have a registered account with our Services, you have the right to request the removal of any publicly posted data you submitted to the Services. Should this situation arise, you can request the removal of such information by contacting us using the details provided below and specifying the email address associated with your account. Although we will take reasonable steps to remove the data from public view, please be aware that the information may not be fully or completely erased from all our systems (e.g., backups).

    According to the California Consumer Privacy Act (CCPA), "residents" are defined as:

    • Every individual who is in California for reasons other than temporary or transitory purposes.
    • Every individual who is domiciled in California but is outside the state temporarily or transitorily.

    If you fall within this definition of a "resident," you are granted certain rights under the CCPA regarding your personal information.

    • Categories of personal information we gather

      In the past 12 months, we have collected the following categories of personal information as outlined by the CCPA:

      CategoryExamplesCollected
      A. IdentifiersContact details such as real name, alias, postal address, telephone number, mobile number, unique personal identifier, IP address, email addressYES
      B. Personal information listed in California Customer Records statuteName, contact details, but not education or employment historyYES
      C. Protected classificationGender, date of birthNO
      D. Commercial informationTransaction records, purchase history, financial information, payment detailsYES
      E. Biometric informationFingerprints, voiceprintsNO
      F. Internet or network activityBrowsing history, interactions with our website and other online behaviorsNO
      G. Geolocation dataDevice locationYES
      H. Audio, video or call recordingsCall recordings and other business-related audio/visual dataYES
      I. Professional informationJob title, business contact details if applying for a role with usNO
      J. Education InformationStudent records, directory informationNO
      K. Inferences dataProfile or summary based on preferences and characteristicsNO

      When you interact with us through various channels (in person, online, phone, or mail) or use our Services, we may collect additional data outside of these categories.

    • Our use and disclosure of your information

      chitchattalks.com collects and distributes your personal information by means of:

      • Cookies are employed for the purposes of marketing and targeting.

      • Cookies associated with social media

      • Tags/Beacons/Pixels

      This Privacy Policy provides additional information regarding our data collection and sharing procedures.

      You may contact us by utilising the information provided at the bottom of this page.

    • Third parties’ access to your information

      We may share your personal information with third parties in accordance with the formal agreement we have with them. Each third party is a business that processes information for profit and does so on our behalf. We may utilise your personal information for internal company purposes, such as conducting research for technical development and testing. Your personal information is not being "sold" in this scenario.

      In the preceding twelve (12) months, chitchattalks.com disclosed the following categories of personal information to third parties for business or commercial purposes:

      • Category A above: Contact information, such as your name, pseudonym, address, phone number, and email address, as well as unique personal identifiers, online identifiers, Internet Protocol addresses, and account names, are all included in category A.

      • Category B above: personal information as defined in the California Customer Records Act, comprises your name, contact information, and certain financial data.

      The categories of third parties with whom we have shared personal information for business or commercial purposes are listed in section 6.

    • Your rights to request Information

      You have the right to be informed about the collection and use of your personal information, the categories of personal information we collect, the purposes for which the information is used, whether we sell your personal information to third parties, the categories of personal information we have sold or disclosed for business purposes, and the categories of third parties to whom we have disclosed the personal information.

      A request under the CCPA may be submitted on your behalf by an authorized agent of your choosing. We may decline the request of an authorized agent if they fail to provide evidence of their legal capacity to act on your behalf in accordance with the CCPA.

      It is not mandatory for us to provide or remove de-identified consumer information in response to a consumer request or to re-identify individual information to verify a consumer request, as mandated by law.

    • The right to non-discrimination when exercising consumer's privacy rights:

      No, we will not treat you differently if you assert your privacy rights.

    • Verification Procedure

      We will need to verify your identity upon receiving your request in order to verify that you are the same individual about whom we have information in our system. We must request information from you as part of our verification process in order to compare it to the information you have already provided. For example, we may request specific information from you in order to compare it to the data we have on file, or we may contact you via a method you have previously provided (e.g., email or phone). Additionally, we may implement additional verification methods contingent upon the circumstances.

      The personal information you provide in your request will be used to verify your identity or the right to make the request. As far as is practicable, we will refrain from requesting additional information for the purpose of verification. Nevertheless, if we are unable to verify your identity with the information we currently possess, we may request additional information from you in order to verify your identity and for security or fraud prevention purposes. We will eliminate any additional information you may have submitted as soon as we have completed the verification process.

    • Additional privacy privileges

      You are entitled to object to the processing of your personal information.

      If your personal information is inaccurate or no longer required, you have the option to request that it be corrected or that its processing be restricted.

      We can be contacted by utilizing the information provided at the bottom of this article to exercise your rights. If you have any concerns regarding the manner in which we manage your information, we would appreciate hearing from you.

  • Do not track features

    The Do-Not-Track ("DNT") function or setting can be activated in the majority of web browsers, certain mobile operating systems, and mobile applications to signify that you prefer not to have information about your online browsing activity tracked and collected. At present, there is no universally recognised technical standard for the identification and utilisation of DNT signals. Consequently, we do not currently respond to DNT browser signals or any other system that automatically transmits your preference not to be monitored online. We will revise this Privacy Policy to include information about the practice in the event that an online tracking standard is subsequently adopted and we are obligated to comply with it.

  • Amendments to our Privacy Policy

    We may update this Privacy Policy periodically. Any significant changes will be communicated via notice or direct communication and the date in the top of the page will be updated accordingly. We encourage you to review this policy regularly.

  • Contact us

    If you have any questions or concerns regarding this Privacy Policy; please do not hesitate to contact us at [email protected] or by using the below mailing address:

    Company Inc
    Commercial St., Suite 1
    CityName, US, AA 00000

    Company Inc acts as the Data Controller, responsible for collecting, processing, and storing personal data in compliance with applicable data protection laws to ensure your privacy is protected.